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Austin Reed Loyalty Card

With our Loyalty Card, you will earn 5% back on all purchases you make, online and in-store, not only at Austin Reed but across the ARG Group, including our CC and Viyella brands.

As a valued Loyalty Card customer, you can look forward to:

  • Earning 5% back on all your purchases
  • Receiving a £10 off voucher for every £200 you spend
  • Exclusive seasonal promotions
  • Invitations to exclusive in-store events

You can use multiple vouchers in one transaction. For full Loyalty Card terms and conditions, please click here.

Austin Reed Loyalty Card Terms and Conditions

  1. By using your Austin Reed Loyalty Card every time you make a CC, Viyella or Austin Reed branded purchase online, in any participating CC, Viyella or Austin Reed store, concession or outlet you will automatically earn Rewards. Rewards will not be earned in Boundary Mills Outlets. Rewards cannot be earned on services such as alterations or purchases made with Loyalty Reward Vouchers; Rewards are only earned on the actual amount paid when using a Reward Voucher.
  2. Rewards cannot be redeemed online.
  3. Rewards are calculated at 5% of your total spend and issued once you reach the minimum spend threshold of £200/€200 e.g. Spend £200/€200 earn a £10/€10 Reward Voucher = 5% Rewards.
  4. Reward Vouchers will be issued within 8 weeks of reaching the £200/€200 threshold and will be sent to your registered address.
  5. Rewards can be earned on purchases of CC, Viyella or Austin Reed branded merchandise on presentation of your Austin Reed Loyalty Card. Purchases of non-CC, Viyella or Austin Reed branded merchandise do not qualify for Rewards.
  6. Goods returned that have qualified for Rewards can only be refunded if the Austin Reed Loyalty Card is presented at the time of the refund and the Rewards surrendered.
  7. Reward points may remain on your account for a maximum of 2 years before being removed.
  8. Reward Vouchers may be redeemed as discount, up to the value shown on the face of the Voucher on full price CC, Viyella or Austin Reed branded merchandise only, in any participating CC, Viyella or Austin Reed stores or concessions.
  9. Reward Vouchers cannot be redeemed in outlet stores or online. A valid Austin Reed Loyalty Card must be presented when redeeming Vouchers.
  10. Vouchers are non-transferable. No change will be given if the value of the purchase is less than the value of the Voucher.
  11. Vouchers cannot be used in conjunction with any other offer or discount, on reduced price merchandise or to purchase gift vouchers.
  12. Voucher expiry dates will be shown on the face of the Voucher. Vouchers cannot be redeemed after this date. Viyella cannot accept liability for lost, damaged or expired Reward Vouchers.
  13. Items purchased with a Reward Voucher are sold on an exchange only basis, if an item is returned we will only refund the actual amount paid. If an item is subsequently found to be faulty, a replacement Voucher may be issued.
  14. Austin Reed Group Ltd reserves the right to refuse Reward Vouchers at its sole discretion and may withdraw membership of the Loyalty Card Scheme from a participant at any time. Austin Reed Group Ltd reserves the right to vary the content of the Scheme and its Terms and Conditions (including the rate of rewards) or to withdraw the Scheme at any time, by giving notice in participating stores. In the event of withdrawal, any valid Reward Vouchers will be accepted for a specific period.

Simply fill in your details below and if you don't have an Austin Reed customer account, you can register online now

We will send your Loyalty Card out to you in the post, please allow a week for it to arrive.