All our garments are subject to rigorous standards during production and quality control that ensure best performance during use. Caring for your garments in the correct way is important to ensure that you get long lasting wear.
At Austin Reed, we abide by the International Care Labelling code (ICLC) so that you can understand how to choose the correct cleaning method for each garment.
Washing machine manufacturers also use this code to standardize their washing programs. The care codes are consistent and appear on labels, washing machines, and detergent packs.
If, however, you are unsatisfied with the performance of anything you have bought from us, we will be happy to refund it or exchange it.